The best Opsgenie alternatives, compared honestly
This isn't a "maybe switch" comparison — Atlassian is retiring Opsgenie. New sales stopped in June 2025, and on April 5, 2027 the service shuts down and un-migrated data is deleted. Everyone still on it has to land somewhere. Here are the options that actually hold up, by need.
The best Opsgenie alternative depends on where you want to land:
- Best all-round, Slack-native → incident.io — the most common Opsgenie migration destination, importer included.
- Closest like-for-like → PagerDuty — the safe enterprise choice, deepest automation, pricier with add-ons.
- Staying in Atlassian → Jira Service Management + Compass — the official path, automated migration, but response splits across two products.
- Open-source / cheapest → Grafana IRM (free to self-host) or Squadcast (~$12/user/mo).
Why everyone is leaving
Opsgenie is shutting down — the clock is real
Nobody is leaving Opsgenie because it stopped working. They're leaving because Atlassian ended it — and because the official replacement isn't a drop-in.
Retirement is official
Announced March 4, 2025. New purchases and trials ended June 4, 2025; JSM-bundled access ended October 2025. This is a wind-down, not a rumor.
Hard deadline: April 5, 2027
End of support means full shutdown — and any customer data that hasn't been migrated is deleted. Waiting is not a strategy.
The official path splits your tooling
Atlassian moves incidents to Jira Service Management and dev-team alerting to Compass — two products where Opsgenie was one.
Feature parity costs more
Advanced incident management and alert integrations sit in JSM Premium (~$48/agent/mo) — about 2.5× Opsgenie Standard's old $19.95 per seat.
ITSM isn't paging
JSM is ticket-first ITSM at heart. Teams that picked Opsgenie for real-time on-call and escalation often want a dedicated paging tool, not a service desk.
A forced move invites a rethink
If you have to migrate schedules, escalations and webhooks anyway, the switching cost to a better tool is the same as to the default one.
The shutdown timeline
| Date | What changes |
|---|---|
| March 4, 2025 | Atlassian announces Opsgenie's retirement |
| June 4, 2025 | No new purchases or trials |
| October 2025 | JSM-bundled Opsgenie access ends |
| April 5, 2027 | End of support — full shutdown, un-migrated data deleted |
The shortlist
8 Opsgenie alternatives worth landing on
Ranked by fit for a forced migration: how close the feature match is, whether an Opsgenie importer exists, and what it costs versus what you paid. There's no single winner — the best pick depends on team size, budget and how deep you are in Atlassian.
Slack-native incident response and on-call in one modern product — the most common Opsgenie landing spot, with an importer and a published migration playbook. Team from $19/user/mo; on-call +$12/user/mo. Free tier. Trade-off: premium pricing at the top end. Opsgenie vs incident.io →
The market leader and the closest feature match to what Opsgenie did — deep on-call, escalation, 650+ integrations, mature AIOps. Free ≤5 users; Professional $21/user/mo (annual). Trade-off: add-ons (AIOps ~$799/mo, status pages ~$89/mo) inflate real invoices. Opsgenie vs PagerDuty →
Atlassian's designated successor: incidents in Jira Service Management, dev-team alerting in Compass, with an automatic migration tool built into Opsgenie. Best if you live in Jira. Trade-off: two products, ITSM-flavoured, and parity often needs Premium (~$48/agent/mo). Opsgenie vs JSM →
On-call and alerting inside the Grafana stack — ideal if Grafana already runs your dashboards. AGPLv3, free to self-host; Grafana Cloud IRM is the managed path with a free tier. Trade-off: OnCall OSS entered maintenance mode in March 2025 — new users are steered to Cloud IRM.
SRE-focused, Slack & Teams-native incident management with automated runbooks, strong post-mortems and "AI SRE". From $20/user/mo — incident response and on-call sold separately (~$40 combined). SOC 2 Type II. Trade-off: two line items to price.
Uptime monitoring, on-call, status pages and incident management bundled per Responder ($34/mo, $29 annual) with unlimited SMS and phone alerts. Free tier. Trade-off: lighter on deep enterprise incident automation than incident.io or PagerDuty.
Budget-friendly SRE alerting and on-call, closest to Opsgenie's old price point — free up to 5 users, Pro ~$12/user/mo. Now part of SolarWinds (acquired March 2025). Trade-off: post-acquisition roadmap direction is worth watching.
AI-first alerting, on-call and status pages with EU data residency and a privacy focus. Genuinely useful free plan up to 5 users including SMS and voice alerts. Trade-off: smaller ecosystem and integration catalog than the incumbents.
Side by side
Opsgenie alternatives compared
Opsgenie is included as the baseline you're leaving. Everything below is compiled from each vendor's official pages — verify current terms before you commit.
| Platform | Status | Free tier | Opsgenie importer | Chat-native | Entry price | Best for |
|---|---|---|---|---|---|---|
| Opsgenie (baseline) | Retiring — EOS Apr 5, 2027 | 5 users | — | Via integrations | No longer sold ($9.45–$31.90 legacy) | What you're migrating off |
| incident.io | Active | Yes | ✓ importer + playbook | ✓ Slack-native | $19/user/mo (+$12 on-call) | All-round migration target |
| PagerDuty | Active, market leader | 5 users | ✓ migration tooling | Via integrations | $21/user/mo + add-ons | Enterprise, like-for-like |
| JSM + Compass | Active (official successor) | 3 agents | ✓ automatic (built-in) | Via integrations | ~$20/agent/mo (Premium ~$48) | Atlassian-first teams |
| Grafana IRM (OnCall) | Active (Cloud IRM) | Self-host / Cloud free | Guides | ✓ Slack/Teams | Free (self-host) | Open-source, Grafana users |
| Rootly | Active | Trial | Guides | ✓ Slack & Teams | $20/user/mo per product | SRE, post-incident, AI |
| Better Stack | Active | Yes | Guides | ✓ | $29/Responder/mo (annual) | Uptime + on-call + status |
| Squadcast | Active (SolarWinds) | 5 users | ✓ importer | ✓ | ~$12/user/mo | Cheapest credible |
| ilert | Active (EU) | 5 users (SMS+voice) | ✓ importer | ✓ | Free tier / paid tiers | European / privacy-first |
Pricing and free tiers change often — check each vendor for current terms. Figures reflect entry plans (billed annually where applicable). Compiled July 2026 from each vendor's official pricing pages.
Official pages: Atlassian migration notice · incident.io · PagerDuty · JSM · Grafana IRM · Rootly · Better Stack · Squadcast · ilert
Tie it into your pipeline
Where Buddy fits (it's not on this list)
Buddy isn't an Opsgenie alternative — it feeds the one you pick
Buddy is a CI/CD and deployment platform, not an on-call or paging tool, so it doesn't belong in the ranking above. It's here for one honest reason: a large share of incidents start with a bad release, and a migration is exactly the moment to re-wire your deploys into whichever alerting tool you land on.
A Buddy pipeline step can call your alerting tool's events API through a webhook / notification action — so a failed deploy or health check opens an incident automatically in incident.io, PagerDuty, Grafana IRM or any of the tools above. Buddy's Ops Inbox then keeps those operational events in one place. There's no dedicated Opsgenie or PagerDuty action; you use a generic HTTP/webhook step against the tool's events API.
A fair call
The official path vs a dedicated tool
Opsgenie itself is no longer a choice — but where you land is. Both directions are legitimate.
Take the JSM + Compass path if…
- Your org already runs Jira and JSM — the migration tool moves your Opsgenie data automatically and keeps ticket context.
- You want incident, problem and change management unified with your service desk, ITSM-style.
- Atlassian's AI direction (Incident Command Center, Rovo) matches where you're heading.
- Procurement prefers one vendor over adding a new one.
Pick a dedicated tool if…
- You chose Opsgenie for real-time paging and on-call — incident.io and PagerDuty are purpose-built for exactly that.
- You don't want incident response split across two products (JSM + Compass).
- Budget matters — Squadcast (~$12) and ilert stay near Opsgenie's old price; JSM Premium parity runs ~$48/agent/mo.
- You run incidents in Slack or Teams — incident.io and Rootly make chat the command center.
Common questions
Opsgenie alternatives — common questions
When does Opsgenie shut down?
Atlassian announced Opsgenie's retirement on March 4, 2025. New purchases and trials ended on June 4, 2025, access for Jira Service Management-bundled customers ended in October 2025, and full end of support lands on April 5, 2027. After that date the service shuts down completely and any customer data that hasn't been migrated is deleted. Source: Atlassian's migration notice.
What is the official Opsgenie replacement?
Atlassian's official path is Jira Service Management plus Compass: incident, problem and change management move to JSM, while alert management for development teams moves to Compass. An automatic migration tool is available inside Opsgenie under Settings → Migrate Opsgenie. The common objection is that response gets split across two products, and matching Opsgenie's feature set often requires JSM Premium at roughly $48/agent/month — about 2.5× Opsgenie Standard's old per-seat price. Full Opsgenie vs JSM →
Do I have to move to Jira Service Management?
No. The migration is mandatory, but the destination is your choice — JSM + Compass is simply Atlassian's default path with an automated importer. Most dedicated incident-management vendors — incident.io, PagerDuty, Rootly, Squadcast, ilert — ship Opsgenie importers for schedules and escalation policies and actively court migrating teams. If you picked Opsgenie because it was a dedicated paging tool, a dedicated paging tool is usually the closer fit.
What is the best Opsgenie alternative overall?
incident.io is the most common landing spot for migrating Opsgenie teams: modern Slack-native incident response and on-call in one product, with an Opsgenie importer and a published migration playbook (Team from $19/user/month, on-call +$12). PagerDuty is the closest like-for-like feature match and the safe enterprise choice, at a higher price once add-ons stack up. Teams that want to stay inside Atlassian pick JSM + Compass. Full Opsgenie vs incident.io →
What is the cheapest Opsgenie alternative?
Squadcast (now part of SolarWinds) is the cheapest credible option — free up to 5 users and a Pro plan around $12/user/month, closest to Opsgenie's old Essentials/Standard price point ($9.45–$19.95/user/month on legacy plans). ilert has a genuinely useful free plan for up to 5 users including SMS and voice alerts. Grafana OnCall is free to self-host, and Grafana Cloud IRM has a free tier.
What is the best open-source Opsgenie alternative?
Grafana OnCall (AGPLv3) is the best-known open-source option, especially if you already run Grafana for dashboards and alerting. Note that the self-hosted OnCall OSS project entered maintenance mode in March 2025 and Grafana steers new users to the managed Grafana Cloud IRM, which has a free tier. OneUptime is an alternative fully open-source stack.
Does Buddy replace Opsgenie?
No. Buddy is a CI/CD and deployment platform, not an on-call or paging tool, so it's not an Opsgenie alternative and isn't ranked here. Where it fits: many incidents start with a bad release, so you can wire a Buddy pipeline step to call your new alerting tool's events API via a webhook or HTTP action (or a built-in Slack/Teams notification) so a failed deploy automatically opens an incident. Buddy also has an Ops Inbox that unifies operational events.